SUPPORT & ONBOARDING

Let’s get your next
installation working.

Bring the setup details and we’ll help you work through the next step.

TALK TO RANDTECH IT

A clear reference
makes a faster start.

For installation help, client onboarding or reseller pricing, email us with the details below.

Email SHaiRO support

Browse troubleshooting first

Include in your message

  • Your reseller/company name and contact email
  • The client’s SharePoint site URL
  • The displayed installation reference
  • The SharePoint package version
  • The exact error and time it occurred
  • The step you were following and a redacted screenshot if useful

Keep passwords, bearer tokens, private config and AWS/Turnstile secrets out of your message and screenshots.